Shipping policy

Last updated: February 10, 2026

This Shipping Policy applies to all purchases made on tucky.shop and outlines our fulfillment and delivery practices.

Order Processing Time

All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.

Shipping Time & Delivery Estimates

We strive to provide reliable shipping to ensure our high-quality shoe covers reach our customers in New Zealand efficiently.

  • Shipping Origin: Orders are dispatched from our fulfillment center.
  • Estimated Shipping Time: Once dispatched, the estimated shipping time to New Zealand is 7 to 13 business days.
  • Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.

Shipping Cost

We offer Free Shipping on all orders to New Zealand. No handling or additional delivery fees apply at checkout.

Tax Information

  • Import Duties & GST: Since we are shipping from our international center to New Zealand, your order may be subject to Goods and Services Tax (GST) or import duties levied by the New Zealand Customs Service upon arrival. These potential charges are the responsibility of the recipient and are not collected or covered by tucky.shop at checkout.
  • Currency: All prices on our site are displayed in US Dollars (USD).

Shipping Locations

We currently ship exclusively to New Zealand. If your destination is not listed at checkout, please contact us for further assistance.

Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number. You can track your shipment status through the link provided in the email to monitor your package's progress.

Delays

Delivery times are estimates and may vary due to external factors such as customs clearance procedures in New Zealand, extreme weather disruptions, or carrier delays. We appreciate your understanding in the event of any unforeseen delays.

Contact Information

If you have any questions regarding our shipping policy, please contact us:

  • Operator: Temesgen Tesfaye
  • Email: support@tucky.shop
  • Address: 4122 212th St SW Apt A203, Mountlake Terrace, WA 98043-3500, USA
  • Phone: +1 425 907 5185